Customers who are not satisfied with their purchase from Valentus have a 90 day period to return any unused boxes to Valentus.
The purchase price of the product will be returned in full after the unused product is returned. Please understand this does not include any opened boxes. This guarantee works in situations where more than one box is ordered and a customer wishes to return the unused boxes. If you order a single box and open it there is no return policy for opened boxes. The shipping and handling are not included so reimbursement is for the product cost only.
Returns will be sent to the following locations depending on the location the item is being returned from:
USA and International (except Canada) registrants:
Valentus, 4325 W Commercial Way, Suite G, Salt Lake City, UT USA 84104
Valentus, 12 – 3740 27th Street NE, Calgary, Alberta, CANADA T1Y 5E2
For all other questions regarding returns please contact firstname.lastname@example.org.